There are many benefits of hiring a carpet cleaning company. You may have decided to hire one but do not know how to go about it. One thing you need to do is ask the company you hire some questions. This will give you an accurate idea of their capabilities and what to expect. You can then decide if they are aligned with what you want. Here are the five questions you need to ask before hiring a carpet cleaner.
DO YOU OFFER ANY GUARANTEE?
A majority of carpet cleaning services guarantee their services. It is a good idea to get this in writing to avoid any issues in the future. You can expect a carpet cleaner that guarantees their work to provide a great service for you.
WHAT SYSTEMS DO YOU USE?
It is essential to know what systems for cleaning a carpet cleaning company uses. Professional companies usually arrive with a truck-mounted cleaning unit. This system has all the equipment they need, and it is more effective than any other system.
The van comes with a large tank and a hose that is attached to it. The work of the hose is to suck all the unwanted things from your carpet (dirt and water) and then takes them to the tank.
Apart from the equipment, a professional carpet cleaning company should have its team in uniform, and they should be well groomed. The staff should be respectful and courteous.
ARE YOU LICENSED & INSURED?
Anything can happen in work situations, and that is why reputable companies take the step to have themselves licensed and insured. Serious companies understand the significance of having licensed and insured, and this will give you peace of mind. It is not enough to merely ask a carpet cleaning company for their business insurance liability and business license, you need to see them.
WHAT TECHNIQUES DO YOU USE?
There are several methods for cleaning carpets. That is why you need to know which one a carpet cleaner plans to use on your carpet. Most carpet cleaning companies prefer hot water extraction or steam cleaning. This process is not ideal for deep cleaning and often leaves behind residue and moisture in carpet that can lead to resoiling or even mold growth. Instead, consider a service like Ace Chem-Dry that uses HCE or “hot carbonating extraction”. It is healthier and drier than steam cleaning.
WHERE CAN I FIND REFERRALS OR REVIEWS?
If a company is good at its job, it will have many satisfied clients, and a majority of them would not hesitate to recommend them to someone else so they can experience the same. That is why a carpet cleaning company should not have any problem providing you with references from their clients who were happy with their job.
The answers to these questions will give you a good idea of the level of professionalism and experience of various carpet cleaning companies. They will help you to get a company that is right for you. Go with the company you feel you can trust with your carpet.